Privacy Policy

We may collect the following information:

• Name
• Company name, if provided
• Mobile number
• Email address
• Project requirement details
• BOQ, RFQ, drawings, Excel files, PDFs, or uploaded documents
• Delivery location, if provided
• Requirement type such as BOQ upload, availability check, budget pricing, or callback request
• Website usage data such as pages visited, button clicks, form submissions, device type, browser type, IP address, and traffic source

We use the information we collect to:

• Respond to enquiries
• Review BOQs, RFQs, and material requirements
• Prepare quotations or budget pricing responses
• Check material availability
• Coordinate procurement and site delivery discussions
• Contact users by phone, WhatsApp, email, or other business communication channels
• Improve website performance and user experience
• Track marketing performance
• Maintain internal lead records and follow-ups

When users upload BOQs, RFQs, drawings, Excel files, PDFs, images, or project documents, these files are used only for reviewing requirements, preparing responses, quotation support, and procurement discussion.

We do not publicly share uploaded project documents.

By submitting a form, uploading a BOQ/RFQ, requesting availability, requesting budget pricing, or requesting a callback, the user agrees that Rudraksh Infratech may contact them regarding their enquiry using phone, WhatsApp, email, or other business communication channels.

The website may use cookies, analytics tools, pixels, tags, and similar technologies to understand website usage, measure campaign performance, improve user experience, and support advertising.

Tools may include:

• Google Analytics 4
• Google Search Console
• Meta Pixel
• LinkedIn Insight Tag
• Google Ads tracking
• Other marketing or analytics tools added in the future

We may use collected website interaction data for advertising, remarketing, lead generation campaigns, and performance measurement on platforms such as Google, Meta, LinkedIn, and other advertising networks.

These platforms may use cookies or similar technologies according to their own privacy policies.

We do not sell personal information.

Data may be shared only with:

• Internal team members
• Service providers used for hosting, forms, CRM, analytics, email, file storage, or automation
• Vendors or procurement partners only when necessary for quotation, sourcing, or fulfilment, and only to the extent required
• Legal or regulatory authorities if required by law

We take reasonable steps to protect submitted information and uploaded documents.

No method of internet transmission or digital storage is 100% secure, but we make reasonable efforts to protect business and enquiry data.

We may retain enquiry data, contact information, BOQ/RFQ files, communication records, and related business information for as long as necessary for enquiry follow-up, quotation, business records, legal compliance, and internal analysis.

Users may contact us to request access, correction, update, or deletion of their personal information, subject to applicable legal and business record requirements.

The website may contain links to third-party platforms such as WhatsApp, LinkedIn, Google, forms, or other tools. We are not responsible for the privacy practices of third-party websites or platforms.

Our services are intended for business users and are not directed toward children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.